ECLATER ECOM

• Contact Us

Privacy policy.
Privacy Policy for Postcards Around the World
Effective Date: May 23, 2025
1. Introduction
Welcome to Postcards Around the World, a mobile application developed by Eclater Ecom - Fzco. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what data we collect, how we use it, your rights, and how we safeguard your information.
2. Data Collection
a. No Direct Data Collection via the App
We do not collect, store, or access any personal data directly through the app. There is no account creation, login, or personal information requested or saved by us within the app.
b. Apple In-App Purchases
All in-app purchases are handled directly by Apple through the App Store. We do not have access to your payment method, name, or email. Apple acts as the data controller for these transactions, and its data practices are governed by its own privacy policy:
🔗 https://www.apple.com/legal/privacy/
Apple may share aggregated data with us via App Store Connect, such as general location (city or region), app usage statistics, language settings, and device type. This data is not personally identifiable and is used solely to improve app performance.
3. Advertising and Analytics (Outside the App)
We run advertisements for the app on platforms such as TikTok, Facebook, Instagram, and Apple Ads. These services may collect the following types of data:
Device information (e.g., operating system, screen size)
General location (e.g., city or country)
Ad interaction metrics (e.g., clicks or views)
Age or age range (if available)
This data helps us measure marketing effectiveness and optimize our ad campaigns. It is processed by third-party platforms and is not personally identifiable to us.
⚠️ Our app itself does not include third-party advertising SDKs and does not collect ad-related data from users directly.
4. RevenueCat Integration
We use RevenueCat to manage in-app purchases and subscriptions. RevenueCat collects and processes certain data to manage subscriptions and entitlements. This includes:
Purchase History: Information about in-app purchases (e.g., transaction dates, product identifiers)
Identifiers: An anonymous user ID (e.g., $RCAnonymousID) used to track subscription status
Usage Data: Aggregated data about subscription behavior and engagement
RevenueCat does not collect names, emails, or payment card information unless you explicitly provide it. Data is transmitted securely and stored on compliant servers.
For more, see: https://www.revenuecat.com/privacy/
4A. Feedback via Formspree
If you choose to submit feedback via the in-app form, we use Formspree to securely transmit and store the message. The following information is collected:
Feedback message content
App version
iOS version
Device model
We do not request or store personal identifiers such as your name or email address. This feedback is used exclusively to improve app quality and support users. All data is securely transmitted and handled under Formspree’s privacy policy:
🔗 https://formspree.io/legal/privacy-policy
5. Cookies on Our Website
This Privacy Policy applies to both the Postcards Around the World mobile app and its official websites:
- www.eclaterecom.com
Our websites use standard cookies to:
- Analyze website traffic
- Manage language and session preferences
- Improve user experience
You can choose to disable cookies in your browser settings, though this may affect some website functionality.
6. Website Platform & Log Data
Our websites are designed and hosted on the Squarespace platform. In providing these services, Squarespace automatically collects certain information, including:
- Your IP address
- Browser type and version
- Pages you visit and time spent on those pages
- Date and time of your visit
- Referring URL
Squarespace uses these logs to operate, maintain, and improve its platform. We also use aggregated log data to monitor site performance, diagnose technical issues, and enhance your experience. For more on Squarespace’s own privacy practices, please see https://www.squarespace.com/privacy.
7. Data Sharing
We do not sell or share your personal data. We only share limited, necessary information with trusted third-party service providers (e.g., Apple, RevenueCat, Formspree) who act as data processors under applicable laws. These partners operate under their own privacy policies and are contractually bound to safeguard your data.
8. Children’s Privacy
Our app is not intended for children under 13. We do not knowingly collect personal data from children. If you believe a child has submitted personal information, please contact us and we will delete it promptly.
9. Your Rights
Depending on your jurisdiction (e.g., EU, UK, California), you may have the following rights:
To know what data is collected and for what purpose
To request access, correction, or deletion of your data
To object to certain processing (e.g., analytics or marketing)
To lodge a complaint with a data protection authority
To exercise your rights, contact us at:
📧 [email protected]
10. Legal Basis for Processing
We rely on the following legal bases to process data:
Legitimate interest – to improve the app and ensure functionality
Performance of a contract – to deliver paid features and manage subscriptions
User consent – for optional feedback or cookie-based website interactions
We do not engage in tracking or cross-app advertising.
11. Contact Information
Eclater Ecom - Fzco
📧 Email: [email protected]
🌍 Website: www.eclaterecom.com
12. Updates to this Policy
We may update this Privacy Policy periodically. Any changes will be posted in the app and on our website, with the revised effective date.
Last updated: May 23, 2025

Terms of Service.
Effective Date: May 23, 2025
Last Updated: May 23, 2025
Welcome to Postcards Around the World, a mobile application and website operated by Eclater Ecom - Fzco. By accessing or using our app or website (www.eclaterecom.com), you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
1. Use of the App and Website
Eligibility
You must be at least 13 years old to use the app or website. If you are under the age of majority in your jurisdiction, you must have permission from a parent or legal guardian.
License
We grant you a limited, non-exclusive, non-transferable, revocable license to use the app and website for personal, non-commercial use only, subject to these Terms.
Prohibited Conduct
You agree not to:
Reverse-engineer, decompile, or tamper with the app or website
Use the app or website for illegal, unauthorized, or harmful purposes
Interfere with the app’s functionality, security, or servers
Copy, distribute, or modify any part of the app or website without permission
2. In-App Purchases
The app offers a one-time in-app purchase to unlock additional levels beyond the free version. All payments are securely processed by Apple through the App Store.
No Refund Policy
All purchases are final. We do not offer refunds. Any requests for refunds must be directed to Apple, subject to their terms and conditions. We do not store or access your payment information.
3. Intellectual Property
All content in the app and on the website — including but not limited to text, images, graphics, logos, sounds, and game logic — is the property of Eclater Ecom - Fzco or its licensors. All rights are reserved.
You may not reproduce, redistribute, or commercially exploit any part of our content without explicit written consent.
4. Privacy
Your use of the app is governed by our Privacy Policy, which explains how data may be collected and processed via third-party services like Apple, RevenueCat, and Formspree.
We do not collect personal data directly in the app. Some third-party analytics and marketing tools may process aggregated or device-related information, but we do not have access to personally identifiable information unless you explicitly provide it (e.g., in optional feedback forms).
By using the app or website, you agree to our Privacy Policy.
5. User Content (Feedback)
If you choose to submit feedback or user-generated content through the app (e.g., via Formspree), you grant Eclater Ecom - Fzco a non-exclusive, royalty-free license to use that content solely for support and product improvement.
You must not submit content that is illegal, abusive, or infringes on any third-party rights.
6. Disclaimer of Warranties
The app and website are provided "as is" and "as available" without warranties of any kind. We do not guarantee:
That the app or website will be error-free or uninterrupted
That all content is accurate, complete, or reliable
That the app is free from viruses or other harmful components
To the maximum extent permitted by law, we disclaim all express and implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
7. Limitation of Liability
To the fullest extent permitted by law, Eclater Ecom - Fzco shall not be liable for:
Any indirect, incidental, special, or consequential damages
Loss of data, revenue, profits, or business opportunities
Any personal injury or property damage arising from your use of the app
If liability is found, our total liability shall not exceed the amount paid by you for the in-app purchase, if any.
8. Indemnification
You agree to indemnify, defend, and hold harmless Eclater Ecom - Fzco, its affiliates, directors, and employees from any claims, losses, liabilities, and expenses (including legal fees) arising from:
Your use of the app or website
Violation of these Terms
Violation of any third-party rights
9. Termination
We may suspend or terminate your access to the app or website at any time, without notice, if we believe you have violated these Terms or for any other reason at our sole discretion.
10. Governing Law
These Terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts in Dubai.
If you reside in a jurisdiction with stronger consumer protection laws, those laws may apply in place of certain terms listed here.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the app or website after such changes constitutes your acceptance of the revised Terms.
Updated versions will be made available within the app and on our websites with a revised "Last Updated" date.
12. Contact Us
If you have any questions or concerns about these Terms, please contact:
Eclater Ecom - Fzco
📧 Email: [email protected]
🌍 Website: www.eclaterecom.com